Privacy Policy

2. What Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and account preferences.
• Payment Information: Billing details and transaction history (processed securely by third-party payment providers).
• Usage Information: IP address, device information, browser type, pages visited, and how you interact with our website and services.
• Communications: Information you provide when you contact us, submit feedback, or respond to surveys.

We do not collect sensitive information about your betting activity or gambling behaviour unless you voluntarily provide it to us.

3. How We Use Your Information

We use your personal information to:

• Provide and improve our services (including the Youngbloods Betting Engine).
• Manage your account and process payments.
• Send service-related communications such as receipts, account updates and important notices.
• Respond to enquiries and provide customer support.
• Send marketing communications where permitted and with an easy opt-out option.
• Analyse how our website and services are used so we can improve them.
• Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal information on one or more of the following legal bases:

• To perform our contract with you (e.g. providing access to Pro Pass or other services).
• Where we have your consent (e.g. marketing communications).
• Where we have a legitimate interest (e.g. improving services and preventing fraud), provided this does not override your rights.
• To comply with legal obligations.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties who help us operate our business, including:

• Payment processors
• Email and marketing platforms
• Website hosting and analytics providers
• Professional advisers (lawyers, accountants and consultants)

These third parties are only permitted to use your information for the specific purposes we authorise and are required to protect it appropriately.

We may also disclose your information if required by law or to protect our legal rights.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in.
• Understand how you use our website.
• Improve your experience.
• Deliver relevant content and advertising.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

For more information, please see our Cookie Policy.

7. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

When your information is no longer required, we will securely delete it or make it anonymous.

8. Your Rights

You have the following rights in relation to your personal information:

• Access – Request a copy of the information we hold about you.
• Correction – Request correction of inaccurate information.
• Deletion – Request deletion of your information (subject to legal obligations).
• Restriction – Request restriction of processing.
• Objection – Object to direct marketing activities.
• Data Portability – Request your information in a structured format.

To exercise any of these rights, please contact us at service@beatingthespreadguru.com.

9. Marketing Communications

We may send you marketing communications about our services if you have opted in or where we have a legitimate interest.

You can opt out at any time by:

• Clicking the unsubscribe link in any marketing email.
• Contacting us at service@beatingthespreadguru.com.

10. Data Security

We take the security of your personal information seriously. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

11. International Data Transfers

Some of our service providers may be located outside Australia, including in the United States.

When we transfer personal information overseas, we take reasonable steps to ensure it is protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this policy periodically.

If we make significant changes, we will notify you by email or through a notice on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email:
service@beatingthespreadguru.com

Postal Address:
Beating The Spread Guru
Tower One, Level 35
100 Barangaroo Avenue
Sydney NSW 2000
Australia